1.  How do I log into Blackboard?

2.  Can I change my password?

3. What is my username or login?

4. How can I open PowerPoints, videos, or other media?

5.  How do I use the Discussion Board?

6.  How do I use the Digital Drop Box?

7.  Why can’t my instructor read assignments in the Digital Drop Box?

8.  I have Hotmail, and I am not receiving my instructors’ emails.

9.  While taking a test, I lost the connection. What should I do?

10. What should I have on my computer to take an online course?

11. What is email etiquette or “netiquette?”

12. I don't see my question here. What should I do?

 

Answers for FAQ: Frequently Asked Questions

 1.   How do I log into Blackboard?

If you are in a totally online course, email your instructor on or before the first day of class. Your instructor will send you the login information: username and password. Failure to contact your instructor during the first five days of class could result in your being listed as a “No Show” and could affect your financial aid. Contact Your Online Instructor.

 2.   Can I change my password?

After the first two weeks of class, you may change your password. Go to Tools, “Personal Information,” Change Password. Choose a new password for access to your account.

 3.   What is my username or login?

Login Procedure for SVTC effective Spring Quarter 05:
New Login --First initial of first name, first initial of middle name, last name mmdd (of birthday)
Password -- mmddyy
Sample student: Mary Jane Doe; born May 28, 1979 

Login: mjdoe0528 Password: 052879

4.   How can I open PowerPoints, videos, or other media?

                                                                                                                                       Downloads for supplemental software.                                 

If you are experiencing problems accessing, downloading, or using the Blackboard site please ensure that your computer has the latest security, word processing, and operating  system.

5.   How do I use the Discussion Board?

To start a new message thread, click "Discussion Board." Click the forum you want from the list to enter. Then, click the button to "Start a New Thread." Fill in the resulting box and "Submit." To respond to a message, simply enter the appropriate forum, and click on the subject of a message. Read the message; and if you want to respond, scroll to the bottom and click "Reply." Type your message and "Submit."

First, create a new folder on your desktop labeled the class in which you are enrolled. For example, you could label it ENG193.Click on “Tools” - “Digital Drop Box” - “Browse.”
Click on the document to open it into the DDB.
When you see it there, click “Send File.”
For a tutorial, click here.

Save and send all documents in Microsoft Word as .doc files.

Hotmail and other ISPs may filter for junk mail and either place the messages into a folder called "Junk Mail" or delete it immediately. Be sure to take of blocks for your  instructor.

Email your instructor immediately.

PC and downloads listed in Question #4; Windows 2000 or XP; 128 MB of RAM; 56.6 K Modem, Cable Modem, or DSL; Sound Card; Adobe Acrobat Reader; RealPlayer; Macromedia Authorware Web Player; Macromedia Flash Player; MacroMedia ShockWave Player; Speakers

For a tutorial, click here.

Send an email to: SOS@savannahtech.edu