Step One: If you are having difficulties with your Blackboard course, make sure you are aware of Blackboard computer requirements. See Computer Needs.
Step Two: If your computer meets all requirements, has pop-ups enabled, and has all media downloads, but you are still having trouble accessing areas of your Blackboard course, contact your instructor.
Step Three: If your computer meets all requirements and your instructor is unable to help you with technical support, contact your GVTC Coordinator.
Step Four: If your computer meets all requirements and your instructor and GVTC Coordinator have not been able to solve your technical support issues, contact GVTC Tech Support.