Student Orientation
READI Computer Needs Getting Started Assignments Communication Grades FAQ Support Work Ethics Institutional Policies Plagiarism GALILEO & Library	Frequently Asked Questions How do I know if I am ready to take courses online? Take the READI assessment now. How do I log on to Blackboard? 1. Go to the internet and type in http://gvtc7.blackboard.com. 2. Next, put in your login Username and Password. Username: 41_student ID of College where you are taking the online course  Example Username - 41_900xxxxxx Password: 41_student ID of College where you are taking the online course    Example for Password - 41-900xxxxxx Can I change my password? Go to Tools, "Personal Information," Change Password. Choose a new password for access to your account. Can I change my username? Your username is based on DTAE criteria and cannot be changed. How can I open PowerPoints, videos, or other media? Download All Media Before Beginning Your Course by opening this link. How do I send my assignments to my instructor? View this tutorial on Using the Assignment Manager Why can't my instructor read my assignments when I send them through Assignment Manager ? Save and send all documents in Microsoft Word as .doc files. I have email, and I am not receiving my instructors' emails. Many ISPs may filter for junk mail and either place the messages into a folder called "Junk Mail" or delete it immediately. Be sure to take your span blockers off for you Blackboard email and your instructor's email ISP. While taking a test, I lost the connection. What should I do? Contact your instructor immediately. Before you take your test, be sure to allow pop ups and make you're your computer meets Blackboard requirements and your media downloads are complete. 1)   If you don't have Internet Explorer 7, download it now. 2)   Check your browser - download what you need. 3)   Update your computer. 4)   Allow pop-ups: Control Panel – Internet Options – Security – Use Pop Up Blocker – Disable 5)   Control Panel – Internet Options – Security – Trusted Sites -  type in http://gvtc7.blackboard.com 6)   Update media. 7)   Delete old files at least once a day:  Control Panel – Internet Options – Delete Browsing History (Temporary Files and Cookies) 8) Check Your Browser 9)  Download All Media Before Beginning Your Course. What is email etiquette or "netiquette?" Netiquette is the use of good manner on the web. View this tutorial to learn more. I don't see my question here. What should I do ? Step One: Make sure you are aware of Blackboard computer requirements. Step Two: If your computer meets all requirements, has pop-ups enabled, and has all media downloads but you are still having trouble accessing areas of your Blackboard course, contact your instructor. Step Three: If your computer meets all requirements and your instructor is unable to help you with technical support, contact Students' Online Support: SOS@savannahtech.edu Step Four: If your computer meets all requirements and your instructor and Students' Online Support have not been able to solve your technical support issues, contact GVTC.